Shipping policy
Shipping Policy
Welcome to Brevn.
We carefully curate Italian leather goods crafted by selected European ateliers and shipped directly from Italy to your doorstep.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Once your order has been prepared and dispatched, you will receive a shipping confirmation email including tracking information.
Please note that orders are not processed during weekends or public holidays.
Estimated Delivery Times
Netherlands
Estimated delivery: 4–6 business days
Belgium
Estimated delivery: 4–7 business days
Germany
Estimated delivery: 5–8 business days
Delivery times may vary slightly during busy periods, holidays, or due to courier delays outside our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location.
From time to time, Brevn may offer complimentary shipping during special campaigns or promotional periods.
Order Tracking
Once your order has been shipped, you will receive a tracking link via email so you can follow your delivery in real time.
If you have not received tracking information within 3 business days of placing your order, please contact us at:
office@brevn.eu
Delivery Partners
We work with trusted European logistics partners to ensure reliable and secure delivery across Europe.
All orders are shipped from Italy.
Delays
While we do our best to deliver every order within the estimated timeframe, occasional delays may occur due to:
- High seasonal demand
- Weather conditions
- Customs or courier disruptions
- Public holidays
If your order is significantly delayed, our support team will gladly assist you.
Incorrect Address Information
Please make sure your shipping information is correct before completing your order.
Brevn cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details provided at checkout.
Lost or Damaged Parcels
If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible at:
office@brevn.eu
We will work with the courier to resolve the issue as quickly as possible.
Questions
For any shipping-related questions, feel free to contact us at:
office@brevn.eu
We’re always happy to help.